Cancel anytime
You may cancel a BetterBite subscription at any time before the next renewal. Cancellation stops future charges. Unless a refund is approved, access continues through the end of the current paid billing period.
First-purchase refund requests
If BetterBite is not a good fit, contact us within 7 calendar days of your first paid charge. We will review the request and, when eligible, refund that first charge to the original payment method.
Renewals and exceptions
Renewal charges are generally non-refundable after a new billing period begins. We will review duplicate charges, billing errors, extended service outages, and circumstances where applicable law requires a refund.
How to request help
Email betterbite.app@gmail.com with the email used for the subscription, the charge date, and a short description. Do not send full card details. Approved refunds may take 5-10 business days to appear, depending on the bank.