How can we help?

Get help with your account, scans, Coach, subscriptions, privacy, or the BetterBite beta.

Account and sign-in

For confirmation links, sign-in trouble, or account access, include the email on your BetterBite account. Never send your password.

Scans and Coach

Tell us which feature you used, what you expected, and what happened. A screenshot is helpful, but remove private information first.

Subscriptions and billing

Include your account email, purchase platform, plan, and charge date. Never send full card or banking details.

Privacy and account deletion

Use the in-app deletion control or review the account-deletion page for what is removed and how to request help.